FAQ

Made with heart. Explained with care.

Quick answers to frequently asked questions - here you will find all the important information at a glance!

General questions about slippers

Yes, fulled wool regulates the temperature and keeps you warm in winter without overheating in summer. We also offer lighter cotton models for warmer months.

Yes, our slippers made from natural materials are generally suitable for allergy sufferers as they are free from harmful chemicals.

Sustainability is very important to us. That is why we prefer to use environmentally friendly and renewable raw materials.

Exclusive natural materials:

Pure new wool, organic cotton linen and more for a perfect foot climate.

100% Made in Europa:

Sustainability is at the heart of what we do.

Spacious toe area:

Provides natural comfort and promotes healthy foot development.

Size and fit

Use our size charts and measure your child's feet to determine the ideal fit.

Most models are true to size. If a model is smaller, we will indicate this in the product description.

We recommend choosing the larger size for slippers made of felted wool, as the material adapts easily to the foot.

Yes, some of our models are made of extra soft materials without annoying seams and are particularly gentle on the skin.

Yes, some models are specifically designed for narrow or wide feet. Our customer service team will be happy to help. You can reach us by email at office@living-kitzbuehel.at or by phone at +43 5356 659170.

For children with wide feet, we recommend models made of 100% virgin wool (fulled wool). This material is particularly soft, expands with body heat, and adapts perfectly to the shape of the foot.

Wool adapts easily to the shape of the foot without losing its original fit.

Absolutely! Our models made of fulled wool retain body heat and keep your feet pleasantly warm.

Yes, we offer models for different age groups, from babies to children to adults.

Care & durability

Most models can be cleaned with a damp cloth. Some can also be washed on a wool cycle—please refer to the care instructions!

Some models are washable. Please follow the washing instructions on the label or in the product description.

Since wool is naturally odor-neutralizing, regular airing is usually sufficient. If necessary, a special wool care spray can help.

No, fulled wool should be air-dried, as high temperatures can change its shape.

Fulled wool retains its shape. If the material expands slightly, a quick dampening with cold water can help restore its shape.

It depends on how they are used, but the high-quality materials and robust workmanship make them more durable than many conventional slippers.

To keep your slippers in optimal condition, store them in a dry, well-ventilated place. Avoid direct sunlight and high humidity.

Natürlich gepflegt. Natürlich bequem.

Pflegeguide für deine Hausschuhe

Hausschuhe aus Naturmaterialien wie Filz, Walk, Baumwolle, Canvas oder Leder sind wahre Wohlfühlwunder. Damit sie lange schön, funktional und bequem bleiben, kommt es auf die richtige Pflege an. Wir zeigen dir, wie einfach das geht.

Ordering, shipping and returns

Yes, if you don't find the slippers suitable, you can of course exchange or return them.

Delivery time is usually 5-7 working days, depending on the shipping method and destination.

Yes, we regularly launch new designs, including limited special editions.

Other

Yes, our slippers have non-slip soles made of natural rubber or a special rubber compound for a secure grip.

Some models have a more robust sole and can be worn outdoors for short periods. However, they are primarily designed for indoor use.