FAQ

Yes, fulled wool regulates the temperature and keeps you warm in winter without overheating in summer. We also offer lighter cotton models for warmer months.

Yes, our slippers made from natural materials are generally suitable for allergy sufferers as they are free from harmful chemicals.

Sustainability is very important to us. That is why we prefer to use environmentally friendly and renewable raw materials.

Use our size charts and measure your child's feet to determine the ideal fit.

Most models are true to size. If a model is smaller, we will indicate this in the product description.

We recommend choosing the larger size for slippers made of boiled wool, as the material adapts easily to the foot.

Yes, some of our styles are made of extra soft materials without irritating seams and are particularly gentle on the skin.

Yes, some models are specially designed for narrow or wide feet. Our customer service team will be happy to help you. You can reach us by e-mail at office@living-kitzbuehel.at or by phone on +43 5356 659170.

For wide children's feet, we recommend models made from 100% new wool (Walk). The material is particularly soft, stretches with body heat and adapts perfectly to the shape of the foot.

Wool adapts easily to the shape of the foot without losing its original fit.

Absolutely! Our whale wool models store body heat and keep your feet pleasantly warm.

Yes, we offer models for different age groups, from babies to children and adults.

Most models can be cleaned with a damp cloth. Some can also be washed on a wool cycle - please follow the care instructions!

Some models are washable. Please follow the washing instructions on the label or in the product description.

As wool is naturally odour-neutralizing, regular airing is usually sufficient. If necessary, a special wool care spray can help.

No, fulling wool should be air-dried, as high temperatures can change its shape.

Fulling wool retains its shape. If the material stretches a little, briefly moistening it with cold water can help to restore its shape.

This depends on how they are used, but the high-quality materials and robust workmanship make them more durable than many conventional slippers.

Store your slippers in a dry, well-ventilated place to keep them in optimum condition. Avoid direct sunlight and high humidity.

Yes, if you don't find the slippers suitable, you can of course exchange or return them.

The delivery time is usually 5-7 working days, depending on the shipping method and destination.

Yes, we regularly launch new designs on the market, including special limited editions.

Yes, our slippers have non-slip soles made of natural rubber or a special rubber compound for a secure grip.

Some models have a more robust sole and can be worn outdoors for short periods. However, they are primarily designed for indoor use.